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Privacy Policy — Atlas Transport Express
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Your data, handled
with the same care
as your freight.

This policy explains what information Atlas Transport Express collects, how it's used, and the choices you have over it.

Last updated: July 31, 2026

Atlas Transport Express ("Atlas," "we," "us," or "our") provides freight, warehousing, and logistics services across the United States. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit atlastransportexpress.com, request a quote, book a shipment, or otherwise interact with us. By using our site or services, you agree to the practices described here.

01

Information We Collect

We collect information you provide directly, information generated through your use of our services, and information from third parties who help us deliver freight.

  • Contact details — name, company, email address, phone number, and billing or shipping address provided when requesting a quote or booking a shipment.
  • Shipment data — pickup and delivery locations, load details, tracking numbers, and delivery instructions.
  • Account & billing information — payment details, invoicing history, and account credentials for shippers with a dispatch portal login.
  • Usage data — pages visited, browser type, device information, and IP address, collected automatically when you use our website or tracking portal.
  • Location data — GPS coordinates associated with a shipment in transit, used to provide live tracking to the shipper and consignee.
  • Communications — records of calls, emails, and messages exchanged with our dispatch and support teams.
02

How We Use It

We use the information we collect to operate and improve our freight and logistics services, including to:

  • Process quotes, book shipments, and coordinate pickup and delivery.
  • Provide live tracking, milestone alerts, and proof of delivery.
  • Manage billing, invoicing, and account support.
  • Respond to inquiries and provide customer and dispatch support.
  • Monitor and improve the performance, security, and reliability of our website and services.
  • Send service-related communications, such as delivery updates or account notices.
  • Comply with legal, regulatory, and safety obligations applicable to freight carriers.
03

Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Carrier & hub partners — regional hubs, drivers, and partner carriers involved in fulfilling your shipment.
  • Service providers — vendors who support payment processing, data hosting, and customer communications on our behalf.
  • Legal & safety requirements — when required by law, regulation, or to protect the safety of our drivers, freight, or the public.
  • Business transfers — in connection with a merger, acquisition, or sale of company assets, subject to standard confidentiality protections.

Any third party that handles shipment or personal data on our behalf is contractually required to protect it and use it only for the purpose it was shared.

04

Cookies & Tracking

Our website uses cookies and similar technologies to keep you signed in to the tracking portal, remember preferences, and understand how the site is used. You can disable cookies through your browser settings; doing so may limit some features, such as saved tracking numbers or portal login persistence.

05

Data Security

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or loss — including encrypted data transmission, access controls on our dispatch systems, and regular review of our security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

06

Data Retention

We retain personal and shipment information for as long as needed to provide our services, meet legal and regulatory recordkeeping requirements for freight carriers, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or de-identify it.

07

Your Rights & Choices

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses. To exercise any of these rights, contact us using the details below — we will respond in accordance with applicable law.

08

Children's Privacy

Our services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

10

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to our team directly.

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